About Us
Linens by Alice has been providing exceptional table linens to individuals, caterers,
and event planners since 1985. We take special pride in the outstanding quality
of the products and services we offer. Our attention to detail ensures that the
linens you receive will be fresh, crisp, and clean.
Our unique selection of designer fabrics, distinctive textures and extensive inventory
enable us to tailor our service to you and your particular event. Our collection
includes a wide variety of chiffons, crepes, damasks, prints, silks and velvets.
Linens by Alice also carries an array of organzas, crushed taffetas, and moirés,
which are sure to add a dramatic dimension to any tablescape. We also provide a
variety chair covers and sashes.
Our creative team would be delighted to assist you in developing a linen concept
for any occasion. In addition to our website, we have an extensive catalog of digitized
photos of our designer fabrics. We can set up a sample table in our design studio,
send fabric swatches, or e-mail a photo collection for you to view. We would be
delighted to set up a personal consultation for any event.
Linens by Alice provides complete delivery and pick-up services. Our delivery team
is prompt, reliable and knowledgeable. Please feel free to contact us for further
information or assistance. We look forward to the opportunity to work with you soon!
Sizing Guide
We have created a sizing chart to assist you with your planning. If you need additional
help or have odd sized tables, please call us.
Sizing Chart
Ordering Information
While, Linens by Alice does carry an extensive inventory, however we recommend that
you place your order as soon as possible. This allows us to insure that the linens
you need will be available.
Deposits
We require a 50% deposit for retail customers or first time corporate accounts.
Non-refundable deposits may also be required for custom orders.
Changes
Changes may be made to an existing order up to 2 days in advance of the delivery
date or shipping date, whichever is earlier.
Once inside the 2 day window, we will do our best to accommodate any changes needed.
Additional fees may be applicable if expedited shipping is required. You will be
billed for all linens delivered or shipped, including ones that are returned unused.
Chair Covers
Our ballroom chair covers come in white, ivory or black. Our chair sashes come in
a variety of colors and fabrics. We would be happy to mail you a swatch if you have
a specific color your clients are interested in.
We highly recommend that the chair cover be tested on the
chair prior to rental. We are happy to provide you a loaner cover for
testing purposes. Linens by Alice will not assume any responsibility for non-fitting
chair covers.
Deliveries and Set-up
Linens by Alice offers a range of delivery and set-up services. Our delivery fees
vary depending on location. Additional fees may be applicable if access is difficult
or involves stairs.
Deliveries are typically made one business day prior to the scheduled event with
pick-up occurring one business day following the event, during normal business hours.
Used linens should be placed in the laundry bags provided, and placed in the same
place where they were delivered.
We reserve the right to add charges if the delivery or pick-up falls outside our
normal operating window. When you place an order, please let us know if the delivery
location is difficult to access or if we need to make arrangements for a specific
delivery time.
Billing Information
Linens by Alice requires a 50% deposit to confirm an order. A final count is needed
5 business days prior to the event. At that time, a payment for the full estimated
balance is due. We accept checks, MasterCard and Visa.
Approved commercial clients may be billed with Net 30 days terms. Late fees will
be applied to outstanding invoices.
Lost or Damaged Linens
Lost or damaged linens are subject to a replacement charge.
All linens should be free of debris and dry when placed into the laundry bags. If
the linens get wet during an event, please spread them out to air dry prior to putting
them into the laundry bags to help prevent mildew.
Linens that are returned with candle wax, mildew or other difficult substances will
be subject to additional cleaning fees.
Privacy Policy
As we generate an order for you, we do collect information necessary to complete
the transaction. All information is kept strictly confidential. We retain this information
for the sole purpose of processing your order. Linens by Alice will add your mailing
and email addresses to our database in order for you to receive future updates about
our products and services. You have the right to opt out at any time by calling,
writing or emailing us or through our Safe Unsubscribe feature.
Linens by Alice will not share your personal information with any third parties
for any reason whatsoever. We do not collect any information when you use the Palette
email feature on our website. Linens by Alice has taken all reasonable steps to
ensure that user privacy is protected at www.linensbyalice.com.
Copyright Information
All product photos and information contained in the Linens by Alice website is the
sole property of Linens by Alice, inc. unless otherwise noted. Linens by Alice has
been given express permission for certain event photographs to be used by the photographer/owner.
Any downloading, scanning, copying or other means of reproduction of photographs
contained on this site will constitute a violation and infringement of the federal
copyright laws as they pertain to photographer/owner's rights.
