About Us

Linens by Alice has been providing exceptional table linens to individuals, caterers, and event planners since 1985. We take special pride in the outstanding quality of the products and services we offer. Our attention to detail ensures that the linens you receive will be fresh, crisp, and clean.

Our unique selection of designer fabrics, distinctive textures and extensive inventory enable us to tailor our service to you and your particular event. Our collection includes a wide variety of chiffons, crepes, damasks, prints, silks and velvets. Linens by Alice also carries an array of organzas, crushed taffetas, and moirés, which are sure to add a dramatic dimension to any tablescape. We also provide a variety chair covers and sashes.

Our creative team would be delighted to assist you in developing a linen concept for any occasion. In addition to our website, we have an extensive catalog of digitized photos of our designer fabrics. We can set up a sample table in our design studio, send fabric swatches, or e-mail a photo collection for you to view. We would be delighted to set up a personal consultation for any event.

Linens by Alice provides complete delivery and pick-up services. Our delivery team is prompt, reliable and knowledgeable. Please feel free to contact us for further information or assistance. We look forward to the opportunity to work with you soon!

Sizing Guide

We have created a sizing chart to assist you with your planning. If you need additional help or have odd sized tables, please call us.

Ordering Information

While, Linens by Alice does carry an extensive inventory, however we recommend that you place your order as soon as possible. This allows us to insure that the linens you need will be available.

Deposits

We require a 50% deposit for retail customers or first time corporate accounts. Non-refundable deposits may also be required for custom orders.

Changes

Changes may be made to an existing order up to 2 days in advance of the delivery date or shipping date, whichever is earlier.

Once inside the 2 day window, we will do our best to accommodate any changes needed. Additional fees may be applicable if expedited shipping is required. You will be billed for all linens delivered or shipped, including ones that are returned unused.

Chair Covers

Our ballroom chair covers come in white, ivory or black. Our chair sashes come in a variety of colors and fabrics. We would be happy to mail you a swatch if you have a specific color your clients are interested in.

We highly recommend that the chair cover be tested on the chair prior to rental. We are happy to provide you a loaner cover for testing purposes. Linens by Alice will not assume any responsibility for non-fitting chair covers.

Deliveries and Set-up

Linens by Alice offers a range of delivery and set-up services. Our delivery fees vary depending on location. Additional fees may be applicable if access is difficult or involves stairs.

Deliveries are typically made one business day prior to the scheduled event with pick-up occurring one business day following the event, during normal business hours. Used linens should be placed in the laundry bags provided, and placed in the same place where they were delivered.

We reserve the right to add charges if the delivery or pick-up falls outside our normal operating window. When you place an order, please let us know if the delivery location is difficult to access or if we need to make arrangements for a specific delivery time.

Billing Information

Linens by Alice requires a 50% deposit to confirm an order. A final count is needed 5 business days prior to the event. At that time, a payment for the full estimated balance is due. We accept checks, MasterCard and Visa.

Approved commercial clients may be billed with Net 30 days terms. Late fees will be applied to outstanding invoices.

Lost or Damaged Linens

Lost or damaged linens are subject to a replacement charge.

All linens should be free of debris and dry when placed into the laundry bags. If the linens get wet during an event, please spread them out to air dry prior to putting them into the laundry bags to help prevent mildew.

Linens that are returned with candle wax, mildew or other difficult substances will be subject to additional cleaning fees.

Privacy Policy

As we generate an order for you, we do collect information necessary to complete the transaction. All information is kept strictly confidential. We retain this information for the sole purpose of processing your order. Linens by Alice will add your mailing and email addresses to our database in order for you to receive future updates about our products and services. You have the right to opt out at any time by calling, writing or emailing us or through our Safe Unsubscribe feature.

Linens by Alice will not share your personal information with any third parties for any reason whatsoever. We do not collect any information when you use the Palette email feature on our website. Linens by Alice has taken all reasonable steps to ensure that user privacy is protected at www.linensbyalice.com.

Copyright Information

All product photos and information contained in the Linens by Alice website is the sole property of Linens by Alice, inc. unless otherwise noted. Linens by Alice has been given express permission for certain event photographs to be used by the photographer/owner. Any downloading, scanning, copying or other means of reproduction of photographs contained on this site will constitute a violation and infringement of the federal copyright laws as they pertain to photographer/owner's rights.